Save the Earth Co-Operative™

Website & Shop Terms and Conditions

Version 2; effective May 2016 (updated March 2017)

Introduction

The Save the Earth website exists to encourage and support the people of this world to join together in peace and harmony, ideally as members of this co-operative, to take practical action on the environment and ethical issues. Whilst all reasonable care has been taken in publishing and maintaining this website, Save the Earth Co-Operative Ltd nor any of its partners or sponsors or other affiliates accept liability or responsibility whatsoever for, or in respect of, any use of this site or any reliance upon material contained or stock levels indicated on this website, or any linked website.
www.savetheearth.coop (the “Site”) is an online service owned and operated by Save the Earth Co-Operative Ltd., a multi-stakeholder co-operative limited by guarantee and registered with company no. 10502602 in England & Wales using co-operative principles.

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THE SITE OR PLACING AN ORDER. BY USING THE SITE YOU ARE AGREEING TO BE BOUND BY THE FOLLOWING TERMS OF USE. IF YOU CHOOSE NOT TO BE BOUND BY THE FOLLOWING TERMS OF USE THEN SAVE THE EARTH CO-OPERATIVE DOES NOT GRANT YOU THE RIGHT OR PERMISSION TO USE THE SITE AND YOU MUST LEAVE IMMEDIATELY AND NOT USE THE SITE NOW OR IN THE FUTURE.

DEFINITIONS

“Conditions” means these terms and conditions;

“Contract” means the contract incorporating these Conditions which is formed when You place an Order and We confirm acceptance of such Order;

“Event” means a festival, holiday, feast, presentation, promotion or activity organised or promoted by Save the Earth Co-Operative and/or its affiliates

“International” means countries other than the United Kingdom

“Member” is a person who registers online via the Save the Earth website www.savetheearth.coop and agrees to uphold the conditions of membership of the co-operative, as published and amended from time to time.

“Order” means an order placed by You via this Website for one or more Products;

“Personal Information” means all and any information provided by You, in an Order or when registering on any part of this Website, to include without limit your name, address, email address and payment card details;

“Privacy Policy” means the policy that we follow with regards to Your confidentiality. We do not store credit card details nor do We share customer details (see “Personal Information”) with any 3rd parties;

“Product” means any item of merchandise or Save the Earth membership(s), venue or event tickets and/or ethical holidays as advertised on this Website;

“UK” means England, Scotland, Wales, Northern Ireland and Isle of Man

“We/Us/Our” means Save the Earth Co-Operative Ltd of 43B, Plains Road, Mapperley, Nottingham, NG3 5JU, England, a multi-stakeholder co-operative registered in England and Wales with Registered Company Number 10502602 (to include “Save the Earth” and “Save the Earth, the People’s Co-Operative”);

“Website” means this website, www.savetheearth.coop which is operated by Us;

“You/Your” means a user of this Website and/or a member of Save the Earth.

Variation

Save the Earth, the People’s Co-Operative may vary these terms at any time. Any variations become effective on posting. By continuing to use the site after the terms have been varied you agree to be bound by the variation.

Use and Copyright

You may use the Site and the information contained within it for your own personal and non-commercial reference only. You agree that you will not hack into the Site nor employ any robot, spider or other device or process to use the Site for any unauthorised purposes. You agree that you will not take any action that imposes an unreasonably large burden on the Site.
The information contained within this Site (including programming scripts, graphics and logos) are copyright of Save the Earth, the People’ Foundation and its related bodies corporate. You may make any copies of any information reasonably incidental to your viewing of the Site and may retain a single permanent copy for your personal reference. The information may not otherwise be used, copied, reproduced, published, stored in a retrieval system, altered, transmitted in any form or by any means in whole or in part (except where by law such use cannot be prohibited) without the prior written approval of Save the Earth, the People’s Foundation or its related bodies corporate.

SECURE ONLINE TRANSACTIONS

Secure Certificate

We believe buying on-line at www.savetheearth.coop is as secure as shopping in general high street stores. This is because all payment transactions are carried out over an SSL 265-Bit Encrypted secure GeoTrust connection. We do this using industry standard technology. The padlock symbol, at the bottom of your browser window, confirms this level of encryption. If You click on this, You will see our secure certificate, meaning that your data is visible only to Us.

Privacy of Information

We are aware of the responsibilities of data controllers under the Data Protection Act 1998, and are now registered with the Information Commissioner’s Office. The Personal Information that You share with Us will be kept private and not used, other than as defined within these Conditions, without Your permission. We do not store credit card details nor do We share customer details (see “Personal Information”) with any 3rd parties.

Use

We confirm that your Personal Information is held in accordance with the requirements of the Data Protection Act 1998. We only use your personal Information for the following purposes:
a) Processing your Orders;
b) For statistical purposes to improve this Website and its services to You;
c) To administer this Website;
d) Other use by Us to which You agree when asked on this Website or by completion of a registration form and the Entry and Participation Agreement.

When You register on this Website You are given the option to receive news and updates from Us by email and post which We feel may be of interest to You.
If You indicate your agreement to being contacted by Us by these means You may subsequently unsubscribe from our contact list at any time by contacting Us or following the “unsubscribe” directions given in any email received. You can also amend your membership profile at any time by signing-in using the login section.

Your Personal Information may only be disclosed to other organisations or affiliates within the group of which We are a part and to reputable third party contractors engaged by Us to perform a variety of functions such as research, processing your Orders, assisting with promotions, training or providing technical services for our Website. We require all such third parties to treat your Personal Information as fully confidential and to fully comply with all applicable UK Data Protection and consumer legislation.

For the avoidance of doubt, Your credit card information is not stored by Us nor shared with any third parties.

You should be aware that if We are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and/or User Information We are entitled to do so.

Questions and concerns regarding this policy and your Personal Information should be directed to the following address:
Attn: Data Protection Compliance Officer, Save the Earth Co-Operative Ltd, 43B Plains Road Mapperley Nottingham NG3 5JU United Kingdom or email

Description 

We take all reasonable measures to ensure that details and descriptions of Products given on this Website are as accurate and complete as possible but there may be variations between these and the Products themselves. All Products are subject to availability.

Price

Prices appearing on this Website are inclusive of sales tax (where applicable) at the current rates. The cost of your Order will be the price of the Products ordered plus the appropriate delivery charge. Please note that all prices on this Website are for on-line purchases only.
Due to circumstances beyond our control prices may have to be altered, including any variations in the rate of sales tax. If this occurs You will be notified and requested to reconfirm your Order at the altered price.
By notifying You, We shall be entitled to cancel any Contract in whole or in part to the extent that it is for the purchase of a Product the price of which was stated incorrectly on the Website.

Placing an Order

You must not order Products via this Website if You are younger than 16 years of age.

After placing an Order, You will receive an email from Us acknowledging that we have received Your Order. Please note that this does not mean that Your Order has been accepted. Your Order constitutes an offer to Us to buy a Product.
All Orders are subject to acceptance by Us and We will confirm such acceptance by dispatching.
You will receive an email (or an internal message to your dashboard if you are a Save the Earth Member), that confirms that the Product has been dispatched (the “Dispatch Notice). The Contract between Us will only be formed when We send You the Dispatch Notice.
You may cancel a Contract and obtain a refund any time within 14 days after receipt of Products by notifying Us in writing and returning the Products to Us (See “Returning Products” below.).

Payment Methods & Payment Flow

There are easy and flexible ways for You to pay for Your Order. We accept:
• – Mastercard and Visa credit cards
• – Maestro, Delta, Solo or Electron debit cards
• – PayPal

Simply complete the details when prompted to do so in the checkout section of this Website. Payment, in whichever form You choose, will be taken from You upon clicking the payment method in the checkout area. Relevant charges for membership applications will be immediately applied to your account whereas items of merchandise ordered from our shop will take some time for delivery (see “Delivery” below).

You confirm that the card or PayPal account being used is yours.

SATISFACTION GUARANTEE

Our Guarantee

It is important to Us that You are delighted with all our Products. If there is any reason why You are not completely satisfied with any Product You order from Us, You can simply return it to Us within 14 days from receipt and you can supply the despatch note as your proof of purchase. If after purchase, any Product fails to give reasonable wear – due to either defective workmanship or materials We will credit the purchase price to your account . Should You purchase Our membership and find within the first 90 days that You are unable to participate as originally intended and decide You do not wish to continue with Your account, then a full refund of any remaining value (original payment less expired monthly rate) will be given to You and Your account with Us will be closed. This guarantee is in addition to and does not affect your statutory rights.

Ordering Process

Orders for merchandise and holiday and event tickets placed through the Website are subject to acceptance by Us and are subject to availability. After placing an Order, You will receive an email from Us acknowledging that we have received Your Order. Please note that this does not mean that Your Order has been accepted. Your Order constitutes an offer to Us to buy a Product or attend an event. All Orders are subject to acceptance by Us and We will confirm such acceptance by sending You an email notifying you that the Product or ticket has been dispatched (the “Dispatch Notice”). The Contract between Us will only be formed when We send You the Dispatch Notice.

Availability

All Orders for merchandise and holiday or event tickets are subject to stock levels and venue availability. We will inform you as soon as possible if any products in your Order are not available and will cancel these items from your Order. A member of our customer services team will contact You within 7-10 days to process a refund.

Cancellation

You may cancel your Order and obtain a refund any time within 30 days after receipt of Products by notifying Us in writing and returning the Products to Us. Unfortunately we cannot cancel your order until it has been received by You and we are unable to refund monies after an Event has passed, whether or not You attended that Event; please refer to our Returns and refunds policy.

Price

Prices appearing on Our Website are inclusive of UK sales tax (where applicable) at the current rates. If You choose to have Your Order delivered then the cost of your Order will be the price of the Products ordered plus the appropriate delivery charge as outlined in our Delivery and Returns information section. Please note that all prices on Our Website are for on-line purchases only, prices of products purchased at Events or other venues may differ.
By notifying You, We shall be entitled to cancel any Order in whole or in part to the extent that it is for the purchase of a Product the price of which was stated incorrectly on the Website.

Returns

Items ordered via this Website MUST be returned to our stated address below within 30 days of receipt and in the condition it was received by You along with the despatch note You receive with Your Order for a full refund (excluding any delivery charges) via Your original payment method.
Save the Earth Co-Operative Limited
43B Plains Road
Mapperley
Nottingham
NG3 5JU
United Kingdom
For further information please view our FAQs or contact Us via email or via the Website.

UK Standard Delivery is by Royal Mail

We aim to deliver all mainland UK standard delivery Orders within three (3) – four (4) days using the postal and parcels service offered by Royal Mail.
ALL deliveries will be made between 07:00 and 21:00 Monday-Saturday (excluding Sundays and Bank Holidays). International deliveries are subject to the delivery terms and conditions used by the relevant carrier and delivery times will vary considerably. More information is available when You specify Your address and relevant details of your order to our enquiry desk.

Returning Products – IMPORTANT TO REMEMBER – If You are returning Product(s) paid for on your credit or debit card, We will make a credit adjustment directly to your card account, Please remember that if You can’t produce a Certificate of Posting from the Post Office then We will not be able to credit your account if the parcel goes missing.

Intellectual Property

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content appearing on this Website shall remain at all times vested in Us or our licensors. Save the Earth Co-Operative™ and the Save the Earth logos are a registered trademark owned by Save the Earth, the People’s Foundation.

Notices

All notices given by You to Us shall be to Our address set out in these Conditions. We may give notice to You at either the email or postal address You provided to Us when placing the Order. Notice will be deemed received and properly served immediately when posted on the Website, 24 (twenty-four) hours after an email is sent, or 3 (three) days after the date of posting any letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email, that such email was sent to the specified email address of the addressee.

Events Outside Our Control

We will not be liable or responsible for any failure to perform, or delay in performance of, any of Our obligations under this Contract that is caused by events outside Our reasonable control (“Force Majeure Event”).
A Force Majeure Event includes any act, event, non-happening, omission or accident beyond Our reasonable control and includes, in particular (without limitation) the following:-
• a) strikes, lock-outs or other industrial action;
• b) Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
• c) Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
• d) Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
• e) Impossibility of the use of public or private telecommunications networks;
• f) The acts, decrees, legislation, regulations or restrictions of any government.

Our performance under the Contract is deemed to be suspended for the period that the Force Majeure Event continues, and We will have an extension of time for performance during that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which Our obligations under the Contract may be performed despite the Force Majeure Event.

Language

English language is the only language offered for the conclusion of a Contract.

Transfer

We may assign or transfer any of our rights or obligations under a Contract.
You may not assign or transfer any of Your rights or obligations under this Contract.

Waiver

If We fail, at any time of the Contract, to insist upon strict performance of any of Your obligations under the Contract, or if We fail to exercise any of the rights or remedies to which We are entitled under this Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve You from compliance with such obligations.
A waiver by Us of any default shall not constitute a waiver of any subsequent default.
No waiver by Us of any of the terms and conditions of the Contract shall be effective unless it is expressly stated to be a waiver and is communicated to You in writing.

Entire Agreement

Each Contract shall be governed by these Conditions which contain the entire agreement between You and Us in respect of its subject matter and supersedes any previous agreements relating to such matter.

Cookies

Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. Our cookies do not contain any personally identifying information, but they do enable Us to provide features such as personalisation between visits. Most Web browsers automatically accept cookies, but You can usually change your browser to prevent that. Even without a cookie, You can still use most of the features on the Website, including placing Products in your shopping Basket and purchasing them.

Links to other Sites

We may offer links to sites that are not operated by Us. If You visit one of these linked sites You should review its privacy and other policies. We are not responsible for the policies and practices of other companies.

Trademarks

The trademarks appearing on this Site are primarily trademarks of Save the Earth, the People’s Foundation, or it’s affiliates. Other trademarks displayed on the Site are trademarks of their respective owners. Nothing contained on this Site should be construed as granting any licence or right of use of any trademark displayed on the Site without the express written permission of Save the Earth Foundation or it’s relevant affiliate, or third party owner.

Privacy

The Save the Earth, the People’s Co-Operative Privacy Statement is incorporated into these terms of use.

Entire Agreement

Each Contract shall be governed by these Conditions which contain the entire agreement between You and Us in respect of its subject matter and supersedes any previous agreements relating to such matter.

Third Parties

The Contracts (Rights of Third Parties) Act 1999 shall not apply.

Limitation of Liability

To the extent permitted by law we will not be liable for any direct, incidental, consequential or indirect damages, loss or corruption of data, loss of profits, goodwill, bargain or opportunity or loss of anticipated savings resulting from your access to, or use of, or inability to use the Site and its content, whether based in contract, tort, negligence, statute or any other legal theory, and whether or not we know of the possibility of such damage. If a jurisdiction does not allow the exclusion or limitation of liability in accordance with the foregoing, but allows a limitation of a certain maximum extent then our liability is limited to that extent.

Validity & Jurisdiction

If any of these Terms and Conditions should be determined to be illegal, invalid, or otherwise unenforceable by reason of the laws of any state or country in which these Terms and Conditions is are intended to be effective, then to the extent and within the jurisdiction which that Term or Condition is illegal, invalid or unenforceable, it shall be severed and deleted from this clause and the remaining terms and conditions shall survive, remain in full force and effect and continue to be binding and enforceable. These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If these Terms and Conditions are not accepted in full, you do not have permission to access the contents of this website and therefore should cease using this website immediately.

© Save the Earth Foundation 2016-2017
Website T&C: updated & effective 6th March 2017
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